Return/Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Product must be returned in its original packaging.
Product isn't used or damaged.
Product isn't disassembled or parted.
Product should be returned in the same condition as it was received by the buyer.
dmv jdm depot is not responsible for any expenses involved in the applications of our products (Shipping, Labor, Transport, etc.).
All refused/returned orders will be charged 20% of the item amount for restocking fee plus all original and return freight charges back to our warehouse, no exceptions.

If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

To start a return, you can contact us at sales@dmvjdmmotors.com. Please note that returns will need to be sent to the following address:
7653 Fullerton Rd A, Springfield, VA, 22153, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at sales@dmvjdmmotors.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at sales@dmvjdmmotors.com.